Splash Menu

Terms of Service

VALLARTA TICKETS (USCAMEX MARKETING VENTURES) PURCHASE TERMS, CONDITIONS, AND POLICIES

Ticket purchaser agrees to all of the following terms and policies:

1. Vallarta Tickets (USCAMEX Marketing Ventures) is solely acting as a ticketing service provider between producers, venues, and ticket purchaser for specific events. Vallarta Tickets (USCAMEX Marketing Ventures) assumes no liability incidental to the event for which tickets are sold or purchased. Ticket purchaser assumes all risks associated with attendance of events.

2. Ticket Delivery – Ticket delivery options may be event specific and may be determined by producers and venues. Available delivery options are listed on the Vallarta Tickets (USCAMEX Marketing Ventures) website at the time of purchase. Ticket purchaser assumes all risk of ticket loss, theft, delay, damage, or destruction during delivery of tickets. Tickets lost, stolen, delayed, damaged, or destroyed during delivery will not be replaced.

3. Will Call List – Ticket purchasers choosing to redeem ticket orders via the event Will Call List may secure event entry at the venue box office or point of entry unless otherwise instructed. PHOTO IDENTIFICATION should be presented in order to redeem tickets and/or entry into event. Refunds will not be granted if ticket purchaser fails to appear for Will Call List entry, or fails to provide photo identification. Ticket purchaser understands and agrees that ticket purchaser’s name, email address, city and state/province of residence, and possibly a portion of ticket purchaser’s credit card number will be released to producer and venue in order to ensure ticket purchaser identity.

4. Canceled/Rescheduled Events – Producers, venues, or others outside the control of Vallarta Tickets (USCAMEX Marketing Ventures) may cancel or reschedule events. It is at the producer’s and/or venue’s discretion whether to refund the ticket price or exchange the tickets for a similarly equivalent event should a cancellation or rescheduling occur. If applicable, Vallarta Tickets (USCAMEX Marketing Ventures) will provide instructions on its website on how to exchange event specific tickets, or obtain ticket price refunds, should an event be cancelled or rescheduled. Service charges and delivery costs will not be refunded in the event of a canceled or rescheduled event.

5. Pricing, Availability and Seating

a. Ticket prices and in some cases the Vallarta Tickets (USCAMEX Marketing Ventures) service fees are set or influenced by the event producer and/or venue, not Vallarta Tickets (USCAMEX Marketing Ventures). For online sales, the Vallarta Tickets (USCAMEX Marketing Ventures) service fee is typically between 0% and 15% of the face value of each item. There may be certain events or items for which Vallarta Tickets (USCAMEX Marketing Ventures) service fees will be higher or lower, and/or times when a separate venue fee may be added by the event organizer or the venue.

b. For some events, a Vallarta Tickets (USCAMEX Marketing Ventures) affiliate or authorized agent may provide event ticket sales through Vallarta Tickets (USCAMEX Marketing Ventures)’ processing system. In such an instance, a Vallarta Tickets (USCAMEX Marketing Ventures) affiliate or authorized agent will offer ticket sales through the affiliate’s or authorized agent’s website or physical location, by agreement between Vallarta Tickets (USCAMEX Marketing Ventures), the affiliate or authorized agent, and the event producer and/or venue. There may be an additional service fee for event tickets purchased through any Vallarta Tickets (USCAMEX Marketing Ventures) affiliates and authorized agents.

c. The number of tickets sold for an event is set by the event producer or venue, not Vallarta Tickets (USCAMEX Marketing Ventures). Vallarta Tickets (USCAMEX Marketing Ventures) will not be held liable for ticket over-sales. Should tickets be oversold by the producer or venue, the producer or venue has discretion as to the method of refund, including but not limited to event price refund, or ticket exchange for a similarly equivalent event. Should over sale occur, only confirmed tickets will be refunded or exchanged, if applicable.

d. Venue seating charts are provided by producer, and/or the venue, not Vallarta Tickets (USCAMEX Marketing Ventures). Vallarta Tickets (USCAMEX Marketing Ventures) is not responsible for incorrect seating information, or ticket holder dissatisfaction with selected seating. Any seating dispute is between ticket purchaser and producer and/or venue. Service charges and mailing costs will not be refunded if event tickets are oversold, or if a ticket purchaser is dissatisfied with selected seating.

6. Lost, Stolen, Destroyed Tickets – Event producers and venues have the option at their sole discretion to replace any lost, stolen or destroyed event tickets. Vallarta Tickets (USCAMEX Marketing Ventures) is not responsible to replace any tickets.

7. Refunds and Exchanges – All sales are final; NO REFUNDS. Please review ticket ordering information carefully prior to ticket purchase. Vallarta Tickets (USCAMEX Marketing Ventures) will not refund or exchange tickets. Only the producer and/or venue and/or vendor can authorize and perform a refund or exchange if the event is canceled or rescheduled (see Canceled/Rescheduled Events above).

8. Privacy Policy – In order to process your order, Vallarta Tickets (USCAMEX Marketing Ventures) may request your billing information; this information is collected by Vallarta Tickets (USCAMEX Marketing Ventures) solely for the purposes of order processing. There may be situations in which the vendor, event producer or venue requires purchaser information. Once ticket purchaser opts to provide name and contact information to producer or vendor, or purchases tickets to which an event producer or venue requires the personal information of the ticket purchaser, Vallarta Tickets (USCAMEX Marketing Ventures) is not responsible for producer’s, venue’s, or vendor’s use of such information. Should ticket purchaser opt NOT to provide contact information, ticket purchaser understands and agrees that only ticket purchaser’s name and email address may be passed to the corresponding producer, venue, or vendor. Notwithstanding the restricted exceptions noted above, all purchaser details are kept strictly confidential and not shared with any third party.

9. Order Cancellation – Vallarta Tickets (USCAMEX Marketing Ventures) reserves the right to cancel ticket orders for any reason, not limited to incorrect billing information and/or fraudulent ticket purchasing.

10. Resale of Tickets – Tickets purchased through Vallarta Tickets (USCAMEX Marketing Ventures) are for individual use only and not for resale or duplication. Resale or duplication will automatically void tickets, barring refunds, exchanges, and entry into event.

11. Disputes – Any dispute brought by the ticket purchaser against Vallarta Tickets (USCAMEX Marketing Ventures) will be governed by the Province of British Columbia. It is agreed that in the event any legal action is instituted against Vallarta Tickets (USCAMEX Marketing Ventures), ticket purchaser agrees that jurisdiction and venue will be in the Province of British Columbia, Canada.

12. Effective Date – These terms, conditions and policies are effective as of September 28, 2015.

Powered by WordPress. Designed by WooThemes